FAQ

prebeauti™
Company: Shenzhen Kenuo Zhuoyue Technology Co., Ltd. | Email: service@prebeauti.com | Legal Representative: Wang Bolin

What does prebeauti™ offer?

prebeauti™ provides bedding and related home textile products intended for ordinary household and bedroom use.

Where can I check sizing?

Available measurements and size options are shown on the relevant product page. Customers should review these details before selecting a variation.

Why might colors look slightly different?

Lighting, photography, fabric characteristics, production batches, and screen settings may cause minor differences in color or appearance.

How should bedding products be cared for?

Customers should follow the care information supplied with the product or displayed on the relevant product page. Different fabrics may require different treatment.

What if I receive an incorrect or damaged item?

Contact service@prebeauti.com with your order information and details of the issue. Supporting photographs may be requested when useful for reviewing the situation.

Can I request a return?

Eligible products may be returned according to the conditions described in our Return Policy.